- Personal Information: When you register for courses, contact us, or use our services, we may collect personal information such as your name, email address, phone number, and professional details.
- Educational Data: Information about your course progress, certifications earned, quiz results, and learning preferences.
- Technical Data: IP addresses, browser type, device information, and website usage patterns for improving our services.
- Communication Data: Records of your communications with us, including support tickets and feedback.
Privacy Protection
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our health and safety learning platform.
Secure
Data Handling
GDPR
Compliant
Your
Rights Protected
Last Updated: October 26, 2025
This Privacy Policy is effective as of the date shown above and applies to all users of our platform.
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Privacy Policy
How We Protect Your Privacy
At THE HEALTH AND SAFETY INSTITUTE, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy outlines our practices regarding data collection, usage, and protection.
Information We Collect
How We Use Your Information
- Course Delivery: To provide access to courses, track progress, and issue certificates upon completion.
- Communication: To respond to inquiries, send course updates, and provide customer support.
- Service Improvement: To analyze usage patterns and improve our platform, courses, and user experience.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
- Marketing: To send newsletters and promotional content (with your consent, which you can withdraw anytime).
Information Sharing
- Third-Party Services: We may share data with trusted service providers who help us operate our platform (hosting, email services, analytics).
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In case of merger, acquisition, or sale, your information may be transferred as part of business assets.
- Consent: We will share your information with other parties only with your explicit consent.
- No Sale of Data: We never sell your personal information to third parties for marketing purposes.
Data Security
- Encryption: We use SSL/TLS encryption to protect data transmission between your device and our servers.
- Access Controls: Limited access to personal data, only authorized personnel can access your information.
- Regular Updates: We regularly update our security measures and software to protect against vulnerabilities.
- Data Backup: Regular backups ensure data recovery in case of system failures while maintaining security.
- Incident Response: We have procedures in place to respond to and notify users of any security incidents.
Cookies and Tracking
- Essential Cookies: Required for basic website functionality, user authentication, and security.
- Analytics Cookies: Help us understand how visitors use our website to improve user experience.
- Preference Cookies: Remember your settings and preferences for future visits.
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent).
- Cookie Control: You can control cookie preferences through your browser settings or our cookie consent tool.
Your Rights
- Access: You have the right to request access to your personal data and obtain copies of information we hold about you.
- Correction: You can request correction of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal data, subject to legal and legitimate business requirements.
- Data Portability: You can request your data in a structured, machine-readable format.
- Withdrawal of Consent: You can withdraw consent for marketing communications or data processing at any time.
- Complaints: You have the right to lodge complaints with relevant data protection authorities.
Data Retention
- Account Data: We retain your account information as long as your account is active or as needed to provide services.
- Course Data: Educational records and certificates are retained for legal and accreditation purposes.
- Communication Records: Support communications are kept for quality assurance and legal compliance.
- Marketing Data: Marketing consent and preferences are retained until you withdraw consent.
- Legal Requirements: Some data may be retained longer to comply with legal, regulatory, or contractual obligations.
Children's Privacy
- Age Restrictions: Our services are intended for users aged 16 and above. We do not knowingly collect information from children under 16.
- Parental Consent: If we discover we have collected information from a child under 16, we will take steps to delete such information.
- Educational Context: For users aged 16-18, we may require parental consent for certain activities.
- Protection Measures: We implement additional safeguards when handling information of young users.
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Available for privacy-related inquiries
Contact Form
Submit privacy inquiry
Your Data Rights
Access your data
Correct inaccuracies
Request deletion
Data portability
Withdraw consent
File complaints
Policy Updates
We may update this Privacy Policy periodically. We will notify users of significant changes via email or website notifications.
International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
Legal Disclaimer
This policy is designed to comply with applicable privacy laws. For specific legal advice, consult with qualified professionals.